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The Importance of Inclusion and Diversity in Online MBA Programs

Today’s globalised workplaces make it imperative for employers to acknowledge diversity and ensure inclusion. Here’s why it’s important!




The importance of diversity and inclusion cannot be understated in today’s digital world for several reasons. For starters, digital technologies have broken down geographical barriers, enabling collaboration and communication across diverse teams dispersed globally. In this context, diversity becomes a catalyst for innovation as different perspectives and experiences contribute to more robust problem-solving and creative solutions.

The digital world allows the space for more than one section of society to showcase their voices. This provides greater visibility and opportunities for more underrepresented groups. Inclusive practices ensure that these voices are heard and valued, fostering a sense of belonging and empowerment. Moreover, the digital sphere encompasses a wide range of users with diverse backgrounds, identities, and needs. Designing inclusive digital products and services requires an understanding of these varied perspectives to ensure accessibility and usability for all individuals, regardless of their abilities or circumstances.

Diversity and inclusion is an important aspect of any space, but especially online education. The growth of innovative online learning programs has brought with it the increasing need for a more inclusive space. Here’s why it is one of the most important aspects of well-rounded online education.

Importance of Diversity and Inclusion in Online Education

Online spaces are becoming more and more common for many reasons, with education being one of the most important ones. Diversity and inclusion are paramount in online education for numerous reasons, shaping the learning experience, fostering equitable access, and preparing students for a globally interconnected world. 

In the digital realm, where barriers of geography and accessibility are diminished, the role of diversity and inclusion is not just an ethical necessity but also a strategy for the success of educational institutions. 

  1. Enriching Perspectives: Online education serves a diverse student population, including individuals from various cultural, socioeconomic, and geographical backgrounds. Embracing diversity and inclusion in online learning environments enriches the educational experience by exposing students to different perspectives, values, and ways of thinking. Interacting with peers from diverse backgrounds promotes critical thinking, empathy, and cross-cultural understanding, essential skills in today’s interconnected world.
  1. Breaking Barriers: Online education removes the disparities that we typically find in traditional education. It eliminates physical barriers and provides access to quality education to individuals who cannot access traditional education like those with disabilities, those in remote areas, working professionals and other underserved populations. However, ensuring true inclusivity goes beyond technological accessibility. It involves designing courses and platforms that accommodate diverse learning styles, language proficiency levels, and cultural sensitivities.
  1. Diversity in Curriculum: Online education also provides access to diverse course content, instructions and faculty. The role of diversity and inclusion extends to including diverse voices and perspectives in the curriculum as well.  It also prepares students to navigate diverse workplaces and communities by exposing them to a variety of viewpoints and cultural contexts. This way, the perspectives, identities and feelings of students are validated. Inclusive practices in online education extend to pedagogy and instructional strategies. Utilising inclusive teaching methods, such as active learning, group collaboration, and multimedia resources, caters to diverse learning preferences and abilities. 

Additionally, providing multiple modes of assessment allows students to demonstrate their understanding and skills in ways that align with their strengths. Furthermore, supporting diversity and inclusion in online education involves providing resources and support services tailored to the needs of diverse student populations. This may include language assistance programs, academic advising for underrepresented groups, and culturally responsive counselling services.

  1. Educational Policies and Safety Measures: Fostering diversity and inclusion in online educational programs increases the need to create safer learning environments for all kinds of students. This environment should be free from discrimination, harassment and bias. Educational institutions must establish clear policies and procedures to address instances of discrimination or exclusion, promoting a culture of respect and inclusivity among students, faculty, and staff.

In online discussions and collaborative activities, moderators play a crucial role in facilitating respectful dialogue and addressing any instances of marginalisation or stereotyping. Encouraging open communication and mutual respect cultivates a sense of psychological safety where all learners feel valued and empowered to contribute.

  1. Societal Change: Incorporating diversity and inclusion into online education also benefits society at large by promoting social equity, economic mobility, and workforce diversity. By empowering individuals from diverse backgrounds with quality education and skills, online learning contributes to a more inclusive and prosperous society.

The role of diversity and inclusion in programs like a Masters in Business Administration (MBA) is pivotal in creating well-rounded professionals in the business world. The business world is filled with people from various backgrounds, and MBA graduates usually end up in middle or upper management, having to lead teams in big organisations. In this case, a diverse and inclusive MBA program can provide them with the tools they need to in turn be more inclusive with their subordinates. It aids them in creating safer environments, which can push employees to be their best selves, channeling innovation and creativity in the workplace. An inclusive manager can make the organisation thrive. Online education modules like the Online MBA Degree Programme from the Symbiosis School for Online and Digital Learning (SSODL) ensure a diverse set of students with an inclusive curriculum that can create graduates who are ready to take on their careers. 


Diversity and inclusion are essential pillars of online education, and universities like Symbiosis work tirelessly towards achieving it in every online education module. This helps shape the learning experience, promoting equitable access, and preparing students for success in a diverse and interconnected world.

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