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How to buy a customised mattress online: finding the best custom-sized options

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customised mattress online

Ever found yourself crammed into a mattress that’s just not the right fit? Or maybe your bed frame doesn’t conform to the standard sizes? You’re not alone. Many people struggle with this and often come to realise that one-size-fits-all doesn’t apply to mattresses. And that’s where custom-sized mattresses come to the rescue. 

Whether you’re working with an unconventional space, a unique bed frame, or just want something tailored to your needs, you can now easily buy customised mattresses online without compromising on support and comfort. The cherry on top? Brands such as Sleepwell make it as easy as buying a dress online.

Here’s everything you need to know about buying a custom mattress online, so you can sleep easy, knowing you’ve made the perfect choice.

Why buy a customised mattress?

Many people wonder why anyone would need a custom-sized mattress. Especially when mattresses already come in different sizes to cater to all types of beds. There are plenty of scenarios where you may be better off with a custom mattress, such as: 

  • You have an antique bed frame with non-standard dimensions.
  • You’re designing a bedroom with specific spatial constraints.
  • You need a mattress for an RV, boat, or camper.
  • Do you want to buy a mattress online that caters to your unique body needs—taller than average? Go for extra length!
  • You’re looking for a split mattress that gives you and your partner individual comfort on each side.

With the growing demand for custom mattresses, many mattress brands, such as Sleepwell, are now offering easy-to-order custom mattresses online. This is great news because buying a mattress online not only saves time but often comes with better deals compared to in-store purchases.

How to buy a customised mattress online

When it comes to getting a custom mattress, you have to pay attention to a few things to get the best returns. Here’s what to consider:

Know your measurements

Before you even begin browsing looking for brands that offer customised mattresses, grab a measuring tape and figure out the exact dimensions you need for your custom-sized mattress. Whether it’s a slightly wider-than-usual king-size or a narrow mattress for a small room, knowing your dimensions can help you avoid disappointment big time when your mattress finally arrives.

Online brands often list a variety of custom mattress sizes, but it’s important to confirm that the company can handle non-standard sizes. And remember—mattress sizes in India, Europe, or the US might differ slightly, so pay attention to the specific region you’re buying from.

Look for online brands that offer customisation

When you’re ready to buy mattress online, understand that not all retailers offer custom-sized mattresses. This means you’ll need to roll up  your sleeves and do a little digging. One of the best brands to offer customization services is Sleepwell if that makes your journey easy. Note that most brands tend to stick strictly to standard sizes because of the associated cost.

To start your search, look specifically for retailers that advertise “buy customised mattresses” or “custom-sized mattresses” options on their websites. Look for companies that prominently display customization options on their landing pages or product filters.

Consider mattress materials and comfort

Once you’ve locked in the dimensions and found a reliable brand to buy from, the next step is picking the right materials for your custom mattress. Should you go for the Pro Nea foam, latex, or a hybrid design? When buying a mattress online, you’ll find a range of materials, each with its own set of pros and cons.

Here’s a quick rundown:

  • Pro Nexa Foam: Lab-tested and certified by RMIT University, Australia, this foam adapts to your body shape 67% better, offers 32% more pressure relief, and dissipates heat 27% faster than traditional foam.
  • Latex: Breathable and durable, latex mattresses are a natural alternative. They’re eco-friendly and work well for those who like a firm feel.
  • Pocket springs: If you’re looking for bounce and breathability, pocket springs are the way to go. They also tend to have better airflow compared to foam.
  • Hybrid: The best of both worlds—hybrid mattresses combine foam layers with springs for balanced support and comfort.

Make sure to think about your personal comfort needs. If you’re a side sleeper, you’ll want something softer for pressure relief on your hips and shoulders. If you’re a back or stomach sleeper, a medium-firm mattress may offer the support you need for spinal alignment.

Check for warranties and returns

When you buy a mattress online, one of the biggest concerns is whether you can return it if it doesn’t fit or feel right. The good news is that many online mattress retailers offer generous return policies, even for custom-sized mattresses, offering you peace of mind with your order. Sleepwell is one of the few brands to provide a warranty on their custom mattresses. 

That said, be sure to check the specifics of each company’s return policy before making a purchase. Since custom mattresses are made-to-order, some brands may not offer returns. In these cases, check for warranties. A 5 to 10-year warranty is standard for most mattresses, but premium mattresses, such as Sleepwell’s Pro FitRest, may come with warranties of up to 25 years.

Quality vs. price: finding the balance

Custom-sized mattresses can vary widely in price, depending on the brand, materials, and specific customizations you need. While it’s tempting to go for the cheapest option, remember that quality sleep is an investment in your health.

High-quality mattresses, such as Pro Nexa Luxury, will offer features like enhanced support, cooling technologies, motion isolation and antimicrobial protection. These features might come at a higher price, but they also extend the lifespan of your mattress and improve your sleep quality in the long run.

For those on a budget, there are affordable options available that still provide great comfort. When buying a mattress online, keep an eye out for seasonal sales, combo deals (like mattress and bedding bundles), or interest-free financing options to make the cost more manageable.

Read reviews and testimonials

When buying anything online, reviews are your best friend. Whether you’re looking for a custom-sized mattress or a standard one, take some time to read through customer feedback. Reviews will give you an idea of how well the mattress fits the description, the comfort level, and whether other customers are satisfied with their purchase.

If you see frequent complaints about sizing discrepancies, lack of comfort, or poor customer service, you might want to steer clear of that brand. Conversely, glowing reviews about comfort, durability, and customer service can help you feel more confident in your purchase.

Order and Delivery Process

Buying a mattress online is pretty straightforward, but when it comes to custom sizes, you’ll want to pay attention to the delivery timeline. Custom mattresses often take longer to manufacture than standard sizes. Be prepared for a bit of a wait—usually 2 to 6 weeks—depending on the complexity of your order.

Some online brands offer free delivery, but others may charge a fee for custom-sized mattresses. Make sure to inquire about shipping costs and timelines before you place your order. And here’s a tip: Always double-check your shipping address! You don’t want your custom mattress showing up at the wrong place.

Conclusion

Buying a customised mattress online doesn’t have to be a headache. By knowing your dimensions, understanding your material preferences, and choosing a reliable online brand, you can find the perfect mattress that fits your unique needs. With the added convenience of online shopping and custom-sized mattresses, there’s no need to compromise on comfort or fit.

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